Refunds & Returns

  • You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  • If you have any questions on how to return your item to us, please e-mail us at

Privacy Policy

  • Privacy Policy Protecting your private information is our priority. This Statement of Privacy applies to, and Free Agent Outfitters and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Free Agent Outfitters include, The Laptop Strap and The Free Agent Outfitters website is a Ecommerce site. By using the Free Agent Outfitters website, you consent to the data practices described in this statement. Collection of your Personal Information In order to better provide you with products and services offered, Free Agent Outfitters may collect personally identifiable information, such as your: - First and Last Name - Mailing Address - E-mail Address - Phone Number If you purchase Free Agent Outfitters's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. Use of your Personal Information Free Agent Outfitters collects and uses your personal information to operate and deliver the services you have requested. Free Agent Outfitters may also use your personally identifiable information to inform you of other products or services available from Free Agent Outfitters and its affiliates. Sharing Information with Third Parties Free Agent Outfitters does not sell, rent or lease its customer lists to third parties. Free Agent Outfitters may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Free Agent Outfitters, and they are required to maintain the confidentiality of your information. Free Agent Outfitters may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Free Agent Outfitters or the site; (b) protect and defend the rights or property of Free Agent Outfitters; and/or (c) act under exigent circumstances to protect the personal safety of users of Free Agent Outfitters, or the public. Tracking User Behavior Free Agent Outfitters may keep track of the websites and pages our users visit within Free Agent Outfitters, in order to determine what Free Agent Outfitters services are the most popular. This data is used to deliver customized content and advertising within Free Agent Outfitters to customers whose behavior indicates that they are interested in a particular subject area. Automatically Collected Information Information about your computer hardware and software may be automatically collected by Free Agent Outfitters. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Free Agent Outfitters website. Security of your Personal Information Free Agent Outfitters secures your personal information from unauthorized access, use, or disclosure. Free Agent Outfitters uses the following methods for this purpose: - SSL Protocol When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. Right to Deletion Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: • Delete your personal information from our records; and • Direct any service providers to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; • Debug to identify and repair errors that impair existing intended functionality; • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; • Comply with the California Electronic Communications Privacy Act; • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; • Comply with an existing legal obligation; or • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. Children Under Thirteen Free Agent Outfitters does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. E-mail Communications From time to time, Free Agent Outfitters may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Free Agent Outfitters or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Free Agent Outfitters, you may opt out of such communications by clicking on the Unsubscribe button or contacting Free Agent Outfitters.. Changes to this Statement Free Agent Outfitters reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. Contact Information Free Agent Outfitters welcomes your questions or comments regarding this Statement of Privacy. If you believe that Free Agent Outfitters has not adhered to this Statement, please contact Free Agent Outfitters at: Free Agent Outfitters Fulfillment via IndieDoGood: 1460 Lake Dr W, Chanhassen, MN 55317 Email Address: Telephone number: 612-486-2473 Effective as of October 04, 2021